Aerovy Anti-Spam Policy

Commercial and transactional email

CAN-SPAM treats email based on its primary purpose.

• Commercial email advertises or promotes Aerovy's products, services, or website. This includes one-to-one business outreach. These messages must meet all of the commitments below.

• Transactional or relationship email facilitates an agreed transaction, or updates a customer about an ongoing relationship. Examples include order confirmations, warranty or safety notices, account or contract updates, and delivery of a service the recipient already agreed to. These messages will not use false or misleading header information. They are otherwise treated according to the law.

If a message mixes both kinds of content, we treat it as commercial when a reasonable reader would conclude that its primary purpose is promotional.

Our commitments

1. Honest headers. The From, To, Reply-To, and routing information in our messages, including the sending domain and email address, is accurate and identifies the Aerovy employee or the company that initiated the message.

2. Honest subject lines. Subject lines accurately reflect the content of the message. We do not use deceptive subject lines.

3. Clear identification. Commercial email is clearly identifiable as a commercial message or advertisement.

4. Our location. Commercial email includes our valid physical postal address: Aerovy Mobility, Inc., 363 Grant St., Suite 3242, West Lafayette, IN 47907, United States.

5. A clear way to opt out. Every commercial email includes a clear way to opt out of future commercial email, such as replying or an unsubscribe link. The notice is written so an ordinary person can recognize, read, and understand it. Recipients may opt out of all commercial email from us.

6. We honor opt-outs promptly. We process opt-out requests within 10 business days, and we aim to do so faster. Any opt-out method we offer remains available for at least 30 days after we send the message. We do not charge a fee, require information beyond an email address, or ask the recipient to take any step other than sending a reply or visiting a single web page. After someone opts out, we do not sell or transfer that email address, except to a vendor we hire to help us comply with this policy or the law.

7. We remain responsible for vendors. If we use a vendor or other party to send email on our behalf, we remain responsible for compliance. We monitor those parties. We do not use affiliates or third-party senders to advertise Aerovy, and we do not authorize anyone else to send commercial email for us.

How we source addresses

We do not buy or rent email lists. We do not harvest email addresses from websites or generate them by automated means, such as dictionary attacks. We send email only to business contacts we have a legitimate reason to reach, such as people we have met, people who have contacted us, or relevant contacts at companies in our industry.

Sender identity and authentication

Commercial and other business email from Aerovy is sent by named employees from their own company mailboxes on Aerovy-owned domains, including aerovy.com, aerovymobility.com, getaerovy.com, and tryaerovy.com. Our sending domains are authenticated with SPF, DKIM, and DMARC.

Opt-out process

To stop receiving commercial email from Aerovy, reply to the message and ask to be removed, or use the opt-out method included in the message if one is provided. You may also email nick@aerovy.com with the address you want removed.

We will process the request within 10 business days, and usually sooner. Opting out of commercial email does not stop transactional or relationship messages that we may need to send about an existing account, contract, or service.

Vendors and third parties

We use Apollo.io as a sales email tool. Messages still come from named Aerovy employees' authenticated mailboxes. We do not buy lists through Apollo or allow other companies to send on our behalf. We monitor this vendor, and any other vendor we may use, for compliance with this policy and the CAN-SPAM Act.

Link tracking

Some emails may rewrite links through track.tryaerovy.com, a subdomain we operate for link tracking in our sales email tool. Those links redirect only to Aerovy's own pages or to contact details in an employee's signature, such as our website or phone number. track.tryaerovy.com does not host a public website, and we do not use it to send recipients to unrelated third-party sites.

Reporting abuse

If you believe you received a message from Aerovy in error, or that someone is misusing an Aerovy domain, including aerovy.com, aerovymobility.com, getaerovy.com, or tryaerovy.com, contact us at nick@aerovy.com. Please include a copy of the message and its full headers if you have them.

Employee responsibilities

Everyone at Aerovy who sends email on the company's behalf must follow this policy and applicable law, including the CAN-SPAM Act. We do not permit the use of purchased or harvested lists, misleading headers or subject lines, or failure to honor opt-out requests. Violations may result in loss of sending access and other appropriate disciplinary action.

Effective date and contact

This policy is effective November 12, 2026.

Aerovy Mobility, Inc.
363 Grant St., Suite 3242
West Lafayette, IN 47907
United States

Email: legal@aerovy.com
Website: aerovy.com