KNOWLEDGE AGENT
Everything about the machine, in one place
Pulls together telemetry for the vehicle, the right manuals and specifications, similar past cases and the customer's own description of the problem, so nobody has to jump between systems to understand a job.
DIAGNOSTIC AGENT
Know what's wrong before the truck rolls
Reads what the Knowledge Agent gathered, names the most likely fault, and lays out the fix step by step, based on the manual's remediation for each fault code.
PARTS AGENT
Know the part is there before anyone leaves
Checks every part the job needs against your inventory system and flags what's missing. Purchasing for a missing part can be routed in one step.
